Delivering World Class Customer Experience... From First Mile to Last Mile

You asked for it.... We Deliver!  From first touch to the moment it's delivered, USPS is committed to making every experience World Class.  We have more delivery analytics and technology than ever before creating visibility throughout the mailing process.  Join Vice President of Delivery, Kevin L. McAdams, as he discusses how Delivery Operations is leading the charge through innovation, emerging technology and our ENGAGED employees to keep you informed. It’s all about the mailing experience and our efforts to ensure customer satisfaction from the First Mile to the Last Mile.