Boot Camp for Mail Center Managers Part 1 In today’s mail center environment, managers face daunting challenges – multiple areas of responsibility, disruptive technologies, and changes in the US Postal Service operations and regulations. The talents and skills that got you to where you are today may not be enough to bring you to the next level. Attend this two part workshop and hear from leading speakers in the industry. In Part One, learn how to effectively navigate the US Postal Service organization and regulations, and mail center management.

In today’s mail center environment, managers face daunting challenges – multiple areas of responsibility, disruptive technologies, and changes in the US Postal Service operations and regulations. The talents and skills that got you to where you are today may not be enough to bring you to the next level. Attend this two part workshop and hear from leading speakers in the industry. In Part Two, you’ll learn mail center management trends and technology, as well as additional focus on Management 101 and professional development.

This workshop will offer tactics and strategies to help you think “outside the box” and make your College/University mail center the “go-to” spot on campus. Get real-life examples of tools to use for keeping your costs down, while at the same time offering more services. Hear how you can offer more to your customers with the same or fewer resources, and get ideas on how to move your mail center to the next level of service and value to your customers. Discover simple marketing techniques to make sure your campus customers know what you have to offer and how your mail center can meet their ever-changing needs. This workshop will also discuss how to grow your mail operation through related business ideas. Don’t miss this lively workshop, as you will leave with the secrets of how to leverage your expertise to increase the success of your mail operation.

Success in communication is based on the understanding of interpersonal dynamics as they relate to the Big Five characteristics of personality. Using these key dimensions of psychological science, this seminar will help you develop a keener sense of self-awareness, so you can capitalize on your understanding of attitudes, behaviors, motivation and accountability.

Management teams are constantly seeking cost-effective measures to protect critical infrastructure and personnel. This workshop discusses the role training and continuous threat assessment plays in mail facility and critical infrastructure protection.

Successful development and deployment of an enterprise postal strategy is complicated. Organizations need great leaders to help them do it effectively so what do these leaders need? This workshop will describe how this can be efficient and effective and provide suggestions on how to address issues at every phase of doing this in any organization.

Take time to explore who you are, where you are going and how you will get there. This interactive workshop will teach you a systematic process of self discover to help control your life by examing how personality, self-fulfilling prophecies and personal expectations impact success. At the conclusion of the workshop, each participant will: complete a self-scoring personality profile; develop techniques to identify the stressors of work; identify motivators for success; and create a personal vision for success.
The growth of eCommerce has changed the way all of us shop and do business, both here in the US and across the globe. Often times, your success as an international merchant is in the hands of the consumers who buy from you. Influences such as carrier selection, duty and tax calculation and returns capabilities can make or break the entire customer experience and, ultimately, affect whether they will buy from you again. Doing business in multiple countries requires knowledge and flexibility and what works with one country can vary greatly in another…there is no one size fits all to the shipping process. With this in mind, the USPS is developing new products and new services that extend beyond traditional postal boundaries to enhance both yours and your customer’s experience. In this session, The Colography Group will review the latest statistics and trends in the global shipping and eCommerce market and USPS will review both current and brand new creative solutions to help you succeed in this changing global economy.
In this workshop, we will explore Global Direct Entry (GDE), an efficient and cost effective means of fulfilling the cross border shopping needs of US customers. Global Direct Entry enables US consumers to source goods directly from global markets directly to their door and in most cases, duty free. Many importers utilize GDE as a means to eliminate the middle man and inventory carrying costs, passing the savings on directly to their customers. This session will enable you to put processes in place to maximize your customer’s experience, without any investment.

Green & Secure is an ACS option for First-Class Mail® and USPS Marketing Mail® that can reduce the cost and volume of undeliverable-as-address mail returned to the sender and may help alleviate the risk of Move Update failures and assessments. Join this session to learn how Green & Secure works and how to take advantage of its benefits.