Educating. Collaborating.
Moving Your Business Forward.

The National Postal Forum (NPF) is the premier mailing and shipping conference that works directly with the United States Postal Service (USPS) to provide the most comprehensive educational and networking platform available. Offering 100+ educational workshops, USPS Officer-led sessions and the largest industry trade show, the NPF offers the ideal opportunity for industry professionals to learn, collaborate and grow their business.

Join us April 26-29, 2020 at the beautiful Orlando World Center Marriott in Orlando, Florida.  Mark your calendar and be part of the mailing and shipping’s largest industry event. Stay tuned to, more information coming soon.

May 5–8, 2019

2019 NPF in Indianapolis is now behind us. The NPF is back April 26-29, 2020 at the Marriott World Center in Orlando Florida. We look forward to seeing you next year!

2019 Highlights

It all happened in Indianapolis. All enjoyed a Growth Driven experience!
Sat 4
May 2019
  • 6:00 AM Habitat for Humanity Home Build (Indianapolis Area)
  • 11:00 AM Charity Golf Outing (Eagle Creek Golf Club)
Sun 5
May 2019
  • 8:30 AM National Meeting of Areas Inspiring Mail (AIM)
  • 9:00 AM–4:00PM Six Educational Workshop Periods – 47 Workshops
  • 10:15 AM Postal Customer Council (PCC) Opening Session
  • 5:30 PM Welcome and USPS Area Receptions (JW Marriott Hotel)
Mon 6
May 2019
  • 8:00 AM USPS PMG Opening General Session (JW Marriott Hotel)
  • 9:30 AM Exhibit Hall Opening
  • 11:00 AM–4:00PM Four Educational Workshop Periods – 40 Workshops
  • 5:30 PM+ Evening PCC and Partner Receptions
Tue 7
May 2019
  • 8:00 AM USPS Chief Customer and Marketing Officer General Session (JW Marriott Hotel)
  • 9:30 AM Exhibit Hall Opening
  • 11:00 AM–4:00 PM Four Educational Workshop Periods – 39 Workshops
  • 4:00 PM Peer-to-Peer Roundtables
  • 5:00 PM Exhibitors’ Reception (Exhibit Hall)
May 2019
  • 8:00 AM–3:15 PM Educational Workshops
  • 9:00 AM–12:00 PM Exhibit Hall Exclusive Time
  • 12:00 PM Partnership Recognition Luncheon (JW Marriott Hotel)
  • 11:00 AM–4:00 PM Three Educational Workshop Periods – 12 Workshops
  • 2:00 PM–4:30 PM Exclusive TED Talk Event (RM- 137, Jr. Ballroom)
  • 7:00 PM Closing Event (Dallara IndyCar Factory)


All events took place at the Indiana Convention Center unless otherwise noted. 


Industry/Market Segments that attend the NPF

  • Associations
  • Banking
  • Catalog
  • Colleges/Universities
  • Credit Card
  • Credit Union
  • Database Marketing
  • Advertising
  • Federal Government
  • Financial Services
  • Fullfillment
  • Health Care
  • Hotel/Travel
  • Insurance
  • Lettershop Mail Order
  • Manufacturing
  • Marketing
  • Military
  • Nonprofit
  • Parcel Shipping

NPF Education: Information. Innovation. Technology.

The future is coming at you fast at every turn. Attendees of the NPF will be in the driver’s seat, learning the tools, cutting edge technologies and gaining front-row access to knowledge imparted by USPS leaders and the most influential industry visionaries. All of which will translate into even better best practices and more cost-effective ways of doing business. Attendees have the opportunity to choose from a diverse educational curriculum including USPS led sessions and workshops under six multidisciplinary tracks, including:


1. eCommerce, Steps to Shipping Success
2. Informed Visibility: Real Time, Real Data
3. Leadership and Professional Development
4. Mail Operations: Fulfilling the Needs of your Customers
5. Pushing the Envelope: Why Mail Works
6. The Evolution of Delivery: From Mailbox to Mail “inbox”


For a detailed description of workshops in these tracks, visit our Workshops page.

Experience an Exclusive TED Talk
at the NPF!

On Wednesday May 8, NPF attendees experienced exceptional TED speakers as they shared thought provoking anecdotes that inspired innovation, invention and a new perspective.  

Experience the largest Industry Trade Show!

Innovation in Action

Explore over 100 top industry companies serving the mailing and shipping industry. Discover expert services and state-of-the-art products ranging from automation support to web print and more. Take advantage of the largest mailing and shipping trade show event and find the solutions that will work for you.

US Postal Service

This is your opportunity to explore technology and engage with USPS leaders in their premier exhibit booth. This booth has been recognized as one of the favorite exhibits at the CES conference! Discover all that the USPS has to offer to help you grow your business.

NPF Learning Lab

Participate in a whole new level of stimulating mini-workshops at the NPF Learning Lab, located in the heart of the Exhibit Hall. Feature presentations are scheduled throughout Exhibit Hall hours and include a variety of  topics. Find the solutions you seek, plus the opportunity for one-on-one time with presenters and postal experts!

Expand Your Networking Connections


Industry Attendees


Industry Influencers


Featured Workshops


Networking Events

Attendees that booked their stay through NPF saved on Registration!

Attendees that took advantage of NPF Preferred Hotels enjoyed special pricing and a $150 discount off a Full and 3-day Registration when they booked through the NPF. All of our partnering hotels are always a short walking distance from the Convention Center, and include convenient access to many fantastic dining, shopping and entertainment options.

Make sure to plan your 2020 NPF stay through NPF and select from similar hotel options that were available this year.

Home of 2020 NPF – Orlando World Center Marriott

8701 World Center Dr, Orlando, FL 32821


703-218-5015    |    [email protected]

Connect with Our Sponsors and Partners