Workshop Focus
Program Guide

NPF Top-Notch Education

Each year at the NPF, over 100 USPS representatives and industry experts come together to show industry professionals and business owners how to improve their mailing and shipping operations and increase profits.

NPF offers an engaging educational program that showcases innovative uses of mailing and shipping. Attendees can choose from a variety of dynamic sessions that are arranged into education tracks based on professional interest.

Take a look at what NPF has to offer and plan for a journey of innovation, collaboration and delivery.

NPF Workshop Focus

Addressing and Mail Acceptance Practices
College and University, Nonprofit, Government and Periodicals
Data Processing and Analytics
Leadership Skills
Mailpiece Design
Omnichannel Marketing
Safety and Security
Shipping Solutions
USPS-led topics — Policy & Regulation and Industry Projections
And More!


The NPF 2023 Certification Program offers an exclusive opportunity for attendees to increase their professional skill set and commitment to ongoing education. In cooperation with USPS, the NPF is offering attendees three specialized training courses. Choose the course that meets your professional objectives and earn special certification when you attend NPF.

Announce, Share and Display your Certification!

To acknowledge accomplishment, NPF and the US Postal Service will issue official certification to attendees that satisfy the minimum requirement for each course. Through a partnership with Credly, a digital credentials company, attendees will receive a digital badge to share across their online profiles, such as LinkedIn. In addition, attendees that successfully complete the requirements of the Mail Center Manager Course will receive a personalized 8.5” x 11” PDF certificate of accomplishment — suitable for framing in an office or workplace setting.

Choose from Three Certification Courses

Earn Official USPS Certification


Design is important to catch your customer’s eye. For the best prices on direct mail postage, you need to design your piece with care so it can qualify for automation discounts. Learn the ins and outs of shape, address placement, and mail markings. The Mail Design Professional Course provides in-depth training on postal standards related to designing eye catching letter and flat mail to facilitate processing on high-speed automation equipment while maximizing cost effectiveness and reducing processing delays. To earn official USPS certification, participants are required to complete specific course related workshops at the NPF. Pre-registration is required, including a $95 fee.

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Earn Official USPS Certification


As more marketing channels seem to spring up every day, having more meaningful touchpoints with your customers is becoming increasingly important. The Direct Mail Marketing Course will explore the customer journey and how you can tailor your direct mail to stand out amongst other messaging. In this course you will walk away with a certification that recognizes your understanding of the various inputs, tools, strategies, and mechanics of creating a successful direct mail campaign. To earn free certification, attendees must complete a minimum 7 workshop courses that include The Direct Mail Marketing Course qualifying designation.

View Qualifying Workshops
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Earn Official NPF Certification


Would you like to earn recognition within the industry as a professional in Mail Center Management? There are many different aspects to understand to become proficient in the mail management space. The Mail Center Manager Course will teach you the valuable skills needed to manage more effectively, boost productivity, and cut costs. Attend the following five workshops and earn official NPF Mail Center Manager certification. Workshops will be scheduled on Wednesday, May 24.

View Qualifying Workshops
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NPF 2023 Program Guide

Peer-to-Peer Session 2023

Want to grow your business but don’t know how or who to contact? Attend the “Peer-to-Peer” session during Period #10 starting on Tuesday at 2:45 PM and meet with subject matter experts from both the USPS and the mailing and shipping industry. The “Peer to Peer” session will have over 15 tables, each with a different mailing and shipping topic and staffed with subject matter experts for you to interact with and ask questions to help your business grow.

Each roundtable is lead by industry and USPS leaders who anchor and facilitate discussions.
Attendees can enjoy the opportunity of attending multiple tables.
Please note: Roundtables are typically filled on a first-come, first-served basis.
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