2020 National Postal Forum Cancelled

As you know, the National Postal Forum (NPF) and the United States Postal Service (USPS) leadership have been closely monitoring the situation related to the Coronavirus Disease 2019 (COVID-19) over the past several weeks with the health and safety of our employees and attendees as the priority. We have been taking our guidance from the Center for Disease Control and Prevention (CDC) and public health departments.  The CDC issued the following statement on Sunday, March 15th – “Therefore, CDC, in accordance with its guidance for large events and mass gatherings, recommends that for the next 8 weeks, organizers (whether groups or individuals) cancel or postpone in-person events that consist of 50 people or more throughout the United States.”

As a result of this guidance and out of an abundance of caution, we are cancelling the 2020 National Postal Forum.

Thank you to the NPF and USPS community, partners, exhibitors, vendors, and volunteers who have dedicated so much time and work into preparing this meeting. We share everyone’s disappointment in its cancellation.

Information regarding the cancellation of your registration, exhibit space, sponsorships and advertising will be forthcoming.

This unprecedented action has resulted in a few logistical items, which are outstanding and will be resolved.  We ask for your understanding and patience.  We will provide these updates with additional details in the coming weeks.

Also, please save the date for the 2021 National Postal Forum scheduled for May 2 – 5, 2021 in Nashville, TN.

ATTENTION NPF PARTNERS AND EXHIBITORS:  Please be aware that there are individuals and companies not connected with NPF that may attempt to contact you via email or other means of communication and falsely represent that they are employed by or affiliated with NPF.  NPF will only contact you electronically via an email from npf.org.  If you have any question about whether a communication is from NPF, please immediately contact NPF.  NPF will take legal action against any individuals or companies that send misleading communications regarding NPF or falsely represent an affiliation with NPF.

Questions or Comments, Contact the NPF

NPF Info

npf headquarters

3998 Fair Ridge Drive

Suite 150

Fairfax, VA 22033-2920


Educating. Collaborating.
Moving Your Business Forward.

The National Postal Forum (NPF) is the premier mailing and shipping conference that works directly with the United States Postal Service (USPS) to provide the most comprehensive educational and networking platform available. Offering 100+ educational workshops, USPS Officer-led sessions and the largest industry trade show, the NPF offers the ideal opportunity for industry professionals to learn, collaborate and grow their business.

Join us April 26-29, 2020 at the beautiful Orlando World Center Marriott in Orlando, Florida.  Mark your calendar and be part of the mailing and shipping’s largest industry event. Stay tuned to NPF.org, more information coming soon.

Innovating the Journey

April 26–29, 2020

Embark upon a journey of innovation, collaboration and delivery with the National Postal Forum April 26-29, 2020. Join like-minded professionals in the mailing and shipping industry as we take you on a trip guaranteed to deliver solutions, strategies and insight that will boost your bottom line!

2020 NPF Voyage Highlights

Sat 25
April 2020
  • 6:00 AM Habitat for Humanity Home Build (Orlando Area)
  • 11:00 AM Charity Golf Outing
Sun 26
April 2020
  • 8:30 AM–10:00 AM National Meeting of Areas Inspiring Mail (AIM)
  • 9:00 AM–4:00PM Six Educational Workshop Periods
  • 10:15 AM–11:45 AM Postal Customer Council (PCC) Opening Session
  • 5:30 PM–6:30 PM Welcome and USPS Area Receptions
Mon 27
April 2020
  • 8:00 AM–9:30 AM USPS Leadership Opening General Session
  • 9:30 AM Exhibit Hall Opening
  • 11:00 AM–4:00PM Four Educational Workshop Periods
  • 5:30 PM+ Evening PCC and Partner Receptions
Tue 28
April 2020
  • 8:00 AM–9:30 AM USPS Leadership General Session
  • 9:30 AM Exhibit Hall Opening
  • 11:00 AM–4:00 PM Four Educational Workshop Periods
  • 4:00 PM–5:00 PM Peer-to-Peer Roundtables
  • 5:00 PM Exhibitors’ Reception (Exhibit Hall)
Wed 29
April 2020
  • 8:00 AM–9:00 AM Educational Workshops
  • 9:00 AM–12:00 PM Exclusive Exhibit Hall Time
  • 12:00 PM–2:00 PM Partnership Recognition Luncheon
  • 2:00 PM–3:15 PM Two Educational Workshops
  • 7:00 PM -10:00 PM Closing Event


Your 2020 NPF Journey activities and dates are subject to change. Please check back often for voyage updates.


Industry/Market Segments that attend the NPF

  • Associations
  • Banking
  • Catalog
  • Colleges/Universities
  • Credit Card
  • Credit Union
  • Database Marketing
  • Advertising
  • Federal Government
  • Financial Services
  • Fullfillment
  • Health Care
  • Hotel/Travel
  • Insurance
  • Lettershop Mail Order
  • Manufacturing
  • Marketing
  • Military
  • Nonprofit
  • Parcel Shipping

NPF Education: Information. Innovation. Technology.

The future is coming at you fast at every turn. Attendees of the NPF will be in the driver’s seat, learning the tools, cutting edge technologies and gaining front-row access to knowledge imparted by USPS leaders and the most influential industry visionaries. All of which will translate into even better best practices and more cost-effective ways of doing business. Attendees have the opportunity to choose from a diverse educational curriculum including USPS led sessions and workshops under six multidisciplinary tracks, including:


1. eCommerce, Steps to Shipping Success
2. Informed Visibility: Real Time, Real Data
3. Leadership and Professional Development
4. Mail Operations: Fulfilling the Needs of your Customers
5. Pushing the Envelope: Why Mail Works
6. The Evolution of Delivery: From Mailbox to Mail “inbox”


For a detailed description of workshops in these tracks, visit our Workshops page.

Experience the largest Industry Trade Show!

Innovation in Action

Explore over 100 top industry companies serving the mailing and shipping industry. Discover expert services and state-of-the-art products ranging from automation support to web print and more. Take advantage of the largest mailing and shipping trade show event and find the solutions that will work for you.

US Postal Service

This is your opportunity to explore technology and engage with USPS leaders in their premier exhibit booth. This booth has been recognized as one of the favorite exhibits at the CES conference! Discover all that the USPS has to offer to help you grow your business.

NPF Learning Lab

Participate in a whole new level of stimulating mini-workshops at the NPF Learning Lab, located in the heart of the Exhibit Hall. Feature presentations are scheduled throughout Exhibit Hall hours and include a variety of  topics. Find the solutions you seek, plus the opportunity for one-on-one time with presenters and postal experts!

Expand Your Networking Connections


Industry Attendees


Industry Influencers


Featured Workshops


Networking Events

Welcome to the home of the 2020 NPF – Orlando World Center Marriott

The perfect venue for NPF 2020! Boasting more than 338,000 square feet of state-of-the-art event space, the splendid Orlando World Center Marriott also offers amenities designed to make every conference attendee’s journey…a joy. Catering to business needs and the need to unwind, discover everything from spacious rooms appointed with heavenly featherbeds, mini-fridges, expansive desks and Wi-Fi…to refreshing outdoor pools, modern gym, a rejuvenating spa, and superb restaurants.


Special Rate!

The NPF has secured a preferred attendee rate and has waived the $25 daily resort fee! Yet you’ll still be accommodated with all the amenities mentioned above – plus daily replenishing of two bottled waters, regularly scheduled shuttle service to Disney Parks for up to four guests, a bucket of practice balls at the driving range every day, and much more. But you must book your stay through the NPF registration system to take advantage of this tremendous value… what’s more, get $100 off a Full or 3-day Registration!

Home of 2020 NPF – Orlando World Center Marriott

8701 World Center Dr, Orlando, FL 32821


703-218-5015    |    [email protected]

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