Join Logistics, Processing and Performance Excellence leadership as they discuss the evolution of our network and how we have tackled historical challenges and adapted to mitigate transition challenges as we implement the Delivering for America plan. Learn about the enhancements made this past year and the exciting updates planned for the future.

The Delivering for America (DFA) Plan is reshaping the future of the USPS, driving operational precision and efficiency, service reliability, and long-term sustainability and profitability. This panel discussion brings together USPS executives to share firsthand experiences, challenges, and success stories in implementing DFA. Through discussions on problem-solving, communication, collaboration, integration, and personal growth, panelists will provide valuable insights into how they are navigating change, fostering innovation, and ensuring the plan’s success. Attendees will gain valuable strategies for their own leadership development and professional growth in a rapidly evolving industry.

This session will focus on the journey from identifying customer concerns to implementing effective solutions, with an emphasis on communication, collaboration, and serving non-commercial segments. Attendees will gain insights into how these efforts improve overall accountability and the overall experience for customers.

Join us for a comprehensive 60-minute session led by our officers, focusing on the evolving landscape of mail and shipping. This Insight Leadership Session will provide a high-level review of the recent changes in our product and service portfolio driven by network adjustments and our commitment to better serve both the mailing industry and shipping partners. This session promises to be an informative exchange, showcasing our commitment to innovation and collaboration in the mail and shipping sectors. We look forward to engaging with you as we explore these critical topics.

USPS is transforming its operations by replacing a costly multi-network, middle-mile strategy and an outdated mail collection process with a streamlined, integrated system. This new approach will efficiently aggregate and sequence mail and package movement from collection to delivery. This session will explore how this transformation opens opportunities to modernize retail and delivery centers nationwide, making them storefronts and hubs of commerce, communication, and essential support.

The USPS is rebuilding its infrastructure and enhancing its use of technology as it reshapes its future. We are making major capital investments to modernize facilities across the nation – deploying best-in-class automation and information technology in Regional Processing and Distribution Centers, Local Processing Centers and Sorting and Delivery Centers. We are procuring a new delivery vehicle fleet and electric charging infrastructure. Attend this session to better understand how these modernization efforts are driving efficiency and capability gains and our priorities for the next three years. We have one of the largest portfolios for facilities and vehicle fleets in the world and we are excited to share what we have executed and have upcoming for you.

With a focus on modernization and collaboration, USPS is enhancing its ability to protect people, mail, and packages against evolving threats. In this session you’ll learn about our integrated approach to strengthening operational excellence, cybersecurity, and crime prevention. We’ll start with an overview of operational safeguards, a suite of services that enhance revenue detection, improve package visibility, and prevent mishandling through audits and effective management. Next, we’ll explore our cybersecurity strategies to defend against emerging threats, fortify critical systems, and prevent fraud through advanced technologies. Finally, we’ll highlight the U.S. Postal Inspection Service and its role in enforcing mail security laws, preventing crime through education and awareness, and investigating postal offenses. You’ll also learn about Project Safe Delivery, a joint initiative to combat postal crime and protect employees and customers. By taking an integrated approach, our speakers will demonstrate how we’re reinforcing security, strengthening trust, and advancing the Delivering for America plan.

Step into the future with our Chief Information Officer (CIO) for a unique opportunity to explore the revolutionary impact of cutting-edge technology on the shipping industry. Whether you're a seasoned merchant, a dynamic platform, or a forward-thinking software provider, uncover custom solutions crafted specifically for you. Gain insights on securing the most competitive rates, effortlessly creating labels, accessing real-time tracking, and much more. Engage with industry experts on our panel as they reveal their insights on smoothly integrating with our newest shipping platforms. Experience firsthand how USPS is revolutionizing operational efficiency through unparalleled internal visibility and transparency driven by groundbreaking technology. Get ready to embrace innovation and reimagine the shipping experience like never before!