Educating. Collaborating.
Moving Your Business Forward.

The National Postal Forum (NPF) is the premier mailing and shipping conference that works directly with the United States Postal Service (USPS) to provide the most comprehensive educational and networking platform available. Offering 100+ educational workshops, USPS Officer-led sessions and the largest industry trade show, the NPF offers the ideal opportunity for industry professionals to learn, collaborate and grow their business.

The events to look forward to this year…and next:

Presenting a new, very special FREE event: the NPF 2020 Virtual Summer Series! This year, we are adapting to the times by providing you with the tools and information online that you’ve come to expect from the NPF. All designed to help keep your business on a steady, successful trajectory.

Next year, from May 2-5, the NPF will be heading to Nashville, TN – Gaylord Opryland, resuming our hosting of the largest, most anticipated event in the industry! Mark your calendar and stay tuned to for more info, soon to come.

Keeping connections going… and information flowing. And it’s FREE.

Beginning July 23 – August 27

The NPF has a strong tradition of providing the Mailing and Shipping Industry with the latest information to help businesses serve their customers in the most efficient, cutting-edge, cost-effective ways possible. We are proud to say that even during the challenges brought on by COVID-19, we are upholding that tradition. This summer, we’re taking it online! Presenting a new and very special FREE event: the NPF Virtual Summer Series.

Beginning July 23rd at 2:00 PM (EST) and continuing most every Thursday thru August 27th, US Postal Service and Industry experts will be conducting one-hour, content-rich webinars covering topics ranging from best practices to the unique processes that are being successfully adopted by mailing and shipping professionals. The knowledge and tools provided will be purposed to help you keep your business running smoothly…and your customers happy and loyal throughout these uncertain times. 

So save the dates and get ready to gain access to vital information you will be able to use now – and well beyond, as we collaborate with you in creating a bright and exciting future. 

Free Registration is now open.

2020 Summer Series Schedule

2:00 pm EST

    Moving Forward: Fulfilling a Strategic Vision


  • Pierce Myers Chairman, National Postal Forum
  • Steve Monteith Vice President, Marketing, US Postal Service
  • Maureen Goodson Executive Director, National Postal Forum
  • Kristin Seaver Chief Information Officer & Executive Vice President, US Postal Service
  • Jakki Krage Strako Chief Customer & Marketing Officer & Executive Vice President, US Postal Service
  • Charleen Reeves Team Leader for the USPS COVID19 National Sales Response Team, US Postal Service
  • Vicki Stephen Director, Mailing Services in Product Innovation, US Postal Service
  • Bob Schimek Director, Postal Affairs, Quad and MTAC Industry Chair
2:00 pm EST

    Moving Forward: Innovating the Customer Experience

  • Steve Monteith Vice President, Marketing, US Postal Service
  • Kelly Sigmon Vice President, Customer Experience, US Postal Service
  • Mark Fallon President & CEO The Berkshire Company
AUG 13
2:00 pm EST

    Moving Forward: Meeting Demand thru Innovation

  • Steve Monteith Vice President, Marketing, US Postal Service
  • Gary Reblin Vice President, Product Innovation, US Postal Service
  • Kriti Vichare Director, Innovation, US Postal Service
  • Marc McCrery Vice President, Mail Entry & Payment Technology, US Postal Service
AUG 20
2:00 pm EST

    Moving Forward: Informed Analytics

  • Steve Monteith Vice President, Marketing, US Postal Service
  • Jeff Johnson Vice President, Enterprise Analytics, US Postal Service
  • Dave Lewis President, SnailWorks
  • Bob Rosser Director, Postal Affairs, IWCO Direct and MTAC Vice-Chair
AUG 27
2:00 pm EST

    Moving Forward: Leadership During Changing Times

  • Steve Monteith Vice President, Marketing, US Postal Service
  • Jakki Krage Strako Chief Customer & Marketing Officer & Executive Vice President, US Postal Service
  • Gary Barksdale Chief Inspector, US Postal Inspection Service

To learn more about the NPF Summer Series Speakers, click through to registration and review their bio.


Industry/Market Segments that attend the NPF

  • Associations
  • Banking
  • Catalog
  • Colleges/Universities
  • Credit Card
  • Credit Union
  • Database Marketing
  • Advertising
  • Federal Government
  • Financial Services
  • Fullfillment
  • Health Care
  • Hotel/Travel
  • Insurance
  • Lettershop Mail Order
  • Manufacturing
  • Marketing
  • Military
  • Nonprofit
  • Parcel Shipping

NPF Education: Information. Innovation. Technology.

The future is coming at you fast at every turn. Attendees of the NPF will be in the driver’s seat, learning the tools, cutting edge technologies and gaining front-row access to knowledge imparted by USPS leaders and the most influential industry visionaries. All of which will translate into even better best practices and more cost-effective ways of doing business. Attendees have the opportunity to choose from a diverse educational curriculum including USPS led sessions and workshops under six multidisciplinary tracks, including:


1. eCommerce, Steps to Shipping Success
2. Informed Visibility: Real Time, Real Data
3. Leadership and Professional Development
4. Mail Operations: Fulfilling the Needs of your Customers
5. Pushing the Envelope: Why Mail Works
6. The Evolution of Delivery: From Mailbox to Mail “inbox”


For a detailed description of workshops in these tracks, visit our Workshops page.

Experience the largest Industry Trade Show!

Innovation in Action

Explore over 100 top industry companies serving the mailing and shipping industry. Discover expert services and state-of-the-art products ranging from automation support to web print and more. Take advantage of the largest mailing and shipping trade show event and find the solutions that will work for you.

US Postal Service

This is your opportunity to explore technology and engage with USPS leaders in their premier exhibit booth. This booth has been recognized as one of the favorite exhibits at the CES conference! Discover all that the USPS has to offer to help you grow your business.

NPF Learning Lab

Participate in a whole new level of stimulating mini-workshops at the NPF Learning Lab, located in the heart of the Exhibit Hall. Feature presentations are scheduled throughout Exhibit Hall hours and include a variety of  topics. Find the solutions you seek, plus the opportunity for one-on-one time with presenters and postal experts!

Expand Your Networking Connections


Industry Attendees


Industry Influencers


Featured Workshops


Networking Events

Welcome to the home of the 2021 NPF – Gaylord Opryland Hotel & Convention Center

Situated in the heart of Nashville, the Gaylord Opryland hotel allows you to hit all the high notes of the Music City, catch a show at Grand Ole Opry and Ryman Auditorium, then return to 9 acres of lush indoor gardens and cascading waterfalls. When it’s time to conduct business, inspire new ideas when you take advantage of over 750,000 square feet of meeting space – the ideal venue for your 2021 NPF.


Please stay tuned to more 2021 venue information as it becomes available.

Home of 2021 NPF – Gaylord Opryland Hotel & Convention Center

2800 Opryland Drive, Nashville, TN 37214


703-218-5015    |    [email protected]

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